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GRILL HOUSE
A documented incident where a coeliac customer was told by staff they were 'too busy' to check if items contained gluten, and the owner later mocked the request in a public Tripadvisor response. The kitchen is not a safe choice for anyone with coeliac disease.
Per-allergen evidence
Coeliac · Gluten-free
confidence 90% ·
Not recommended, Documented unsafe for this allergen: refuses to accommodate, multiple bad reports, or a documented incident. Surfaced as a warning rather than a recommendation.
A documented incident where a coeliac customer was told by staff they were 'too busy' to check if items contained gluten, and the owner later mocked the request in a public Tripadvisor response. The kitchen is not a safe choice for anyone with coeliac disease.
Honest caveat: Staff were unwilling to check ingredients for a coeliac diner; owner publicly dismissed the seriousness of the condition.
Reminder
Always confirm with venue staff before ordering. Tiers and accreditations are guides, not guarantees.
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