
Santaella
Menu marks many dishes as 'gluten free', but the kitchen is shared with gluten-containing items (pizza, brioche, etc.). No dedicated fryer, prep area, or accreditation mentioned. Cross-contamination risk is present.
| Mon | Closed |
| Tue | 11:30am-11:00pm |
| Wed | 11:30am-11:00pm |
| Thu | 11:30am-11:00pm |
| Fri | 11:30am-11:00pm |
| Sat | 5:00pm-11:00pm |
| Sun | 5:00pm-11:00pm |
Per-allergen evidence
Coeliac · Gluten-free
confidence 0.60 ·
Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.
Menu marks many dishes as 'gluten free', but the kitchen is shared with gluten-containing items (pizza, brioche, etc.). No dedicated fryer, prep area, or accreditation mentioned. Cross-contamination risk is present.
Cited references
Vegan
confidence 0.60 ·
Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.
Menu has a dedicated 'VEGAN' section and marks vegan options on some dishes. However, the kitchen is shared and a HappyCow review reported a dairy cross-contamination incident, indicating unreliable accommodation. No dedicated vegan prep area.
Cited references
Vegetarian
confidence 0.60 ·
Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.
Menu marks vegetarian options and has a 'VEGETARIAN' section. Shared kitchen with meat and fish dishes. No dedicated vegetarian prep area.
Cited references
Nut-free
confidence 0.60 ·
Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.
Menu marks dishes containing nuts (e.g., 'nuts' label on several items). Shared kitchen; no nut-free zone or dedicated equipment mentioned.
Cited references
Egg-free
confidence 0.60 ·
Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.
Menu marks dishes containing egg (e.g., 'egg' label on croquettes, some fried rice). Shared kitchen; no dedicated egg-free area.
Cited references
Shellfish-free
confidence 0.60 ·
Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.
Menu marks dishes containing shellfish (e.g., 'shellfish' label on crab fritters). Shared kitchen; no dedicated shellfish-free area.
Cited references
Dairy-free
confidence 0.80 ·
Not appropriate, Documented unsafe, multiple negative reports, or refuses to accommodate. Surfaced to warn rather than recommend.
Menu marks 'dairy free' options, but a documented HappyCow review (Jul 2025) reports that a dairy-allergic diner ordered a dairy-free modification, was assured it was dairy-free, yet the dish contained butter, causing vomiting. This indicates the kitchen cannot reliably accommodate dairy-free requests despite menu labels. Not appropriate for dairy allergy.
Cited references
Reminder
Always confirm with venue staff before ordering. Tiers and accreditations are guides, not guarantees.
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