The Cookie Jar

confidence 90% ·

Verifiably safe, Independently verified safe for this allergen: either a 100% dedicated kitchen (no allergen on premises) or a current accreditation we've matched against the body's own published directory.

The Cookie Jar in Calgary operates a 100% gluten-free facility — owner Laurie Falconer, who has coeliac disease, bakes everything in a dedicated commercial kitchen built specifically to avoid cross-contamination. The Calgary Journal profile and multiple FindMeGlutenFree reviews confirm a dedicated kitchen, fryer, pizza oven, toaster, and knowledgeable staff. The Chiang Mai location serves labelled GF cookies and gelato with GF cones, but is NOT a dedicated GF facility; a disclaimer warns it may not be safe for coeliac disease. The Calgary site is the safer bet for coeliac diners.

Honest caveat: The Chiang Mai location is not a dedicated GF facility and carries a community-sourced warning that it may not be safe for coeliac disease.

confidence 90% ·

Verifiably safe, Independently verified safe for this allergen: either a 100% dedicated kitchen (no allergen on premises) or a current accreditation we've matched against the body's own published directory.

The Cookie Jar in Chiang Mai has been fully vegan since March 2022. All cookies, gelato, and other offerings are plant-based. The Calgary location is not described as vegan.

Honest caveat: Only the Chiang Mai branch is documented as 100% vegan; the Calgary location may still use animal products.

confidence 50% ·

Best effort, No marked menu but staff will accommodate when asked. Quality varies by who's working that shift; safer to call ahead and confirm.

The Chiang Mai location labels each gelato flavour with its milk base (coconut or soy), so customers can identify dairy-free options. There is no dedicated dairy-free kitchen or equipment claimed; best-effort labelling from a shared vegan kitchen.

confidence 60% ·

Not recommended, Documented unsafe for this allergen: refuses to accommodate, multiple bad reports, or a documented incident. Surfaced as a warning rather than a recommendation.

A FindMeGlutenFree review for the Chiang Mai location reports an allergic reaction to peanut ice cream, stating the staff did not inform the customer that the flavour contained peanut. This single documented incident suggests the venue may not reliably communicate nut content.

Honest caveat: A documented community report of a nut-allergy reaction — staff did not disclose peanut content in a flavour. Verify with staff each visit.