Frankie & Benny's

Gluten-free items are marked across the entire Frankie & Benny's menu chain-wide, covering pizza, pasta, burgers, fries, bread and buns, brownies, and ice cream. These dishes are served on a gluten-free flag, and a QR-code allergen filter is available at multiple branches. The Strand and Covent Garden branch specifically does not have a dedicated fryer, according to community insight from FMGF, and it also lacks a dedicated kitchen. Staff knowledge at this branch is inconsistent. Other branches report knowledgeable staff and flagged dishes, but at the Strand one symptomatic-coeliac reviewer left without eating after staff offered cutlery stored next to a malt-vinegar bottle twice, following an initial query of "do you need a tablet?"

The official menu page advertises 'gluten free, vegan and kids options available', and a specifically named 'Viva La Vegan Burger' (listed as a customer favourite on Restaurantji) indicates per-dish vegan labelling. Community reviews at multiple branches consistently flag vegan options. Shared kitchen; no Vegan Society accreditation.

Restaurantji reports 'many vegetarian options' and lists the Portobello Mushroom Burger as a customer favourite alongside the Viva La Vegan Burger, indicating identifiable vegetarian dishes. Community reviews across branches consistently flag vegetarian choices. The kitchen is shared; there is no dedicated vegetarian provision.

Two independent community reviewers — one at the Strand branch and one at The O2 branch — independently report the venue is 'good for dairy-free'. One O2 reviewer (symptomatic celiac, Feb 2026) explicitly notes 'Good for dairy-free' alongside knowledgeable staff. No per-dish DF marking is confirmed from the menu pages, and no dedicated dairy-free preparation area is evidenced.