
Frankie & Benny's
GF items are marked across the menu chain-wide (pizza, pasta, burgers, fries, bread/buns, brownies, ice cream), with food served on a GF flag and a QR-code allergen filter available at multiple branches. The Strand/Covent Garden branch specifically has no dedicated fryer (community insight from FMGF) and no dedicated kitchen. Staff knowledge is inconsistent at this branch: other branches report knowledgeable staff and flagged dishes, but at the Strand one symptomatic-coeliac reviewer left without eating after staff offered cutlery stored next to a malt-vinegar bottle — twice — following an initial query of 'do you need a tablet?'.
| Mon | 9:00 AM to 11:00 PM |
| Tue | 9:00 AM to 11:00 PM |
| Wed | 9:00 AM to 11:00 PM |
| Thu | 9:00 AM to 11:00 PM |
| Fri | 9:00 AM to 11:00 PM |
| Sat | 9:00 AM to 11:00 PM |
| Sun | 9:00 AM to 10:30 PM |
Per-allergen evidence
Coeliac · Gluten-free
confidence 0.72 ·
Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.
GF items are marked across the menu chain-wide (pizza, pasta, burgers, fries, bread/buns, brownies, ice cream), with food served on a GF flag and a QR-code allergen filter available at multiple branches. The Strand/Covent Garden branch specifically has no dedicated fryer (community insight from FMGF) and no dedicated kitchen. Staff knowledge is inconsistent at this branch: other branches report knowledgeable staff and flagged dishes, but at the Strand one symptomatic-coeliac reviewer left without eating after staff offered cutlery stored next to a malt-vinegar bottle — twice — following an initial query of 'do you need a tablet?'.
Cited references
Vegan
confidence 0.55 ·
Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.
The official menu page advertises 'gluten free, vegan and kids options available', and a specifically named 'Viva La Vegan Burger' (listed as a customer favourite on Restaurantji) indicates per-dish vegan labelling. Community reviews at multiple branches consistently flag vegan options. Shared kitchen; no Vegan Society accreditation.
Cited references
Vegetarian
confidence 0.55 ·
Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.
Restaurantji reports 'many vegetarian options' and lists the Portobello Mushroom Burger as a customer favourite alongside the Viva La Vegan Burger, indicating identifiable vegetarian dishes. Community reviews across branches consistently flag vegetarian choices. Shared kitchen; no dedicated vegetarian provision.
Cited references
Dairy-free
confidence 0.55 ·
Available on request, No marked menu but staff will accommodate. Quality varies by who is working that shift.
Two independent community reviewers — one at the Strand branch and one at The O2 branch — independently report the venue is 'good for dairy-free'. One O2 reviewer (symptomatic celiac, Feb 2026) explicitly notes 'Good for dairy-free' alongside knowledgeable staff. No per-dish DF marking is confirmed from the menu pages, and no dedicated dairy-free preparation area is evidenced.
Cited references
Reminder
Always confirm with venue staff before ordering. Tiers and accreditations are guides, not guarantees.
Read the methodology →