My Heart - Pizze, Hamburger e Piadine Gluten-Free e Lactose-Free

The kitchen is not dedicated gluten-free; wheat-based items are sold alongside gluten-free options. The QR-order menu marks every gluten-free dish with an 'SG' suffix and has a fully separate 'Senza glutine' pizza section, a dedicated gluten-free dessert section, and a gluten-free plus lactose-free gelato section. Four independent FMGF safety reporters confirm a dedicated gluten-free fryer, though one symptomatic-celiac reviewer explicitly contradicts this, noting 'No dedicated fryer'. One Glutoapp reviewer notes two separate ovens. Three reviewers across two separate platforms, FMGF and Glutoapp, independently report AIC certification, referring to the Italian Celiac Association, a nationally recognised coeliac accreditation body not currently in FreeFromFinder's verified list and therefore unable to be formally recorded, but constituting a meaningful structural signal. Staff are consistently described as proactive, knowledgeable, and attuned to coeliac needs, and the QR system allows diners to flag dietary requirements at the point of ordering. The majority of celiac and symptomatic-celiac reviewers across both platforms report no adverse reactions.

The venue name and official website explicitly advertise lactose-free versions across pizzas, burgers, piadine and desserts ('senza lattosio'). The Yumgo menu labels specific items GF+lactose-free, including tiramisu ('senza glutine - lattosi -') and the gelato section. Seven independent FMGF community reporters tag the venue 'Good for dairy-free'. No source describes a dedicated dairy-free prep area; this is a shared kitchen with dairy-free options clearly labelled and staff demonstrably aware.

My Heart is included in the FindMeGlutenFree vegetarian-friendly search results for Milan. Its Yumgo menu contains several clearly vegetarian items: Margherita pizza, Ortolana pizza (with grilled vegetables), a vegetable-patty veggie burger made from carrot, bean, sweetcorn, pepper, cauliflower, and broccoli, and mixed salads. No source mentions any vegetarian-specific labelling system or certification.