My Heart - Pizze, Hamburger e Piadine Gluten-Free e Lactose-Free

confidence 0.70 ·

Marked menu + dedicated, Allergen-marked menu plus dedicated fryer / prep area. Staff trained. Not a fully dedicated kitchen.

Not a dedicated GF kitchen — wheat-based items sold alongside GF options — but the QR-order menu marks every GF dish with an 'SG' suffix and has a fully separate 'Senza glutine' pizza section, dedicated GF dessert section, and GF+lactose-free gelato section. Four independent FMGF safety reporters confirm a dedicated GF fryer; one symptomatic-celiac reviewer explicitly contradicts this ('No dedicated fryer'). One Glutoapp reviewer notes two separate ovens. Three reviewers on two separate platforms (FMGF and Glutoapp) independently report AIC (Italian Celiac Association) certification — a nationally recognised coeliac accreditation body that is not currently in FreeFromFinder's verified list and therefore cannot be formally recorded, but constitutes a meaningful structural signal. Staff are consistently described as proactive, knowledgeable, and attuned to coeliac needs; the QR system allows diners to flag dietary requirements at the point of ordering. Majority of celiac and symptomatic-celiac reviewers across both platforms report no adverse reactions.

Honest caveat: Two celiac reviewers on separate platforms independently report adverse reactions or false-advertising of GF items after ordering here.

confidence 0.50 ·

Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.

My Heart appears in the FindMeGlutenFree vegetarian-friendly search results for Milan. The Yumgo menu lists clearly vegetarian dishes including Margherita and Ortolana (grilled-vegetable) pizzas, a vegetable-patty veggie burger (carrot, bean, sweetcorn, pepper, cauliflower, broccoli), and mixed salads. No vegetarian-specific labelling system or certification is cited in any source.

confidence 0.65 ·

Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.

The venue name and official website explicitly advertise lactose-free versions across pizzas, burgers, piadine and desserts ('senza lattosio'). The Yumgo menu labels specific items GF+lactose-free (tiramisu 'senza glutine - lattosi -', gelato section). Seven independent FMGF community reporters tag the venue 'Good for dairy-free'. No source describes a dedicated dairy-free prep area; this is a shared kitchen with dairy-free options clearly labelled and staff demonstrably aware.