Mad Mex Victoria Gardens

Mad Mex is a chain with multiple locations; the official menu marks GF items (Naked Burrito, Nachos, Tacos, Corn Chips) with a GlutenFree icon. Staff at various branches are reported to change gloves when told 'coeliac', but the kitchen is shared (flour tortillas handled alongside GF ingredients) and cross-contamination risk is acknowledged by the venue's own allergen disclaimer ('may still be traces of gluten'). Multiple coeliac reviewers report no reaction after requesting glove changes, but several others note inconsistent staff practice and high CC risk. No Coeliac Australia accreditation was found for this venue.

AddressVictoria Gardens Shopping Centre, 620 Victoria St, Richmond VIC 3121, Australia

CuisineMexican

Price€€

Hours

Mon	10:30 AM to 7:00 PM
Tue	10:30 AM to 7:00 PM
Wed	10:30 AM to 7:00 PM
Thu	10:30 AM to 8:00 PM
Fri	10:30 AM to 8:00 PM
Sat	10:30 AM to 7:00 PM
Sun	10:30 AM to 7:00 PM

Websitewww.madmex.com.au/location/mad-mex-victoria-gardens/

Last verified

Per-allergen evidence

Coeliac · Gluten-free

confidence 0.70 ·

Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.

✓ marked menu

Cited references

[1] officialMenu - Mad Mex , Mad Mex Victoria Gardens (official menu)Official menu marks dishes with GlutenFree and Vegan icons; Naked Burrito, Nachos, Tacos, Corn Chips are GF.fetched 2026-05-16 [2] aggregatorThe Best Gluten-Free Restaurants and Bakeries in Melbourne, Australia , FindMeGlutenFreeMelbourne GF restaurant list; Mad Mex not listed among top venues.fetched 2026-05-16 [3] aggregatorBest Gluten-Free Restaurants in Melbourne CBD - 2026 , FindMeGlutenFreeMelbourne CBD GF restaurant list; Mad Mex not listed.fetched 2026-05-16 [4] aggregatorAre there gluten-free menu options at Mad Mex in Melbourne? , FindMeGlutenFreeMad Mex Melbourne Central listing: 6 ratings, GF items marked, staff change gloves on request, but cross-contamination risk noted.fetched 2026-05-16 [5] aggregatorGluten-Free at Mad Mex , FindMeGlutenFreeMad Mex chain listing: 18 ratings, GF items marked (tacos, burrito bowls, nachos), staff glove-changing reported, but inconsistent CC awareness.fetched 2026-05-16

Vegan

confidence 0.60 ·

Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.

The official menu marks many items with a Vegan icon (Veggie Veracruz, Mexicali Mince, salsas, guacamole, corn chips, taquitos). However, the kitchen is shared with meat and dairy ingredients, and no dedicated vegan prep area is mentioned. HappyCow does not list Mad Mex as a vegan or vegetarian restaurant. Staff awareness of vegan requirements is not documented in the provided sources.

✓ marked menu

Cited references

Vegetarian

confidence 0.60 ·

Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.

The menu offers vegetarian fillings (Veggie Veracruz, Mexicali Mince) and items marked with a Vegan icon are also suitable for vegetarians. The kitchen is shared with meat, and no dedicated vegetarian prep area is documented.

✓ marked menu

Cited references

[1] officialMenu - Mad Mex , Mad Mex Victoria Gardens (official menu)Official menu marks dishes with GlutenFree and Vegan icons; Naked Burrito, Nachos, Tacos, Corn Chips are GF.fetched 2026-05-16

Dairy-free

confidence 0.50 ·

Marked menu, shared, Allergen-marked menu and aware staff but shared fryer / prep. Cross-contamination risk acknowledged.

The official menu shows cheese, sour cream, and queso as standard ingredients. A few FindMeGlutenFree reviews mention the venue is 'good for dairy-free' and staff were helpful with dairy-free options, but no dedicated dairy-free menu or protocol is documented. The kitchen is shared.

Cited references

Reminder

Always confirm with venue staff before ordering. Tiers and accreditations are guides, not guarantees.

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