Friedman's is NOT a dedicated gluten-free facility but operates with a marked GF menu, dedicated gluten-free fryer (reported across 4+ locations with 88, 54, 35, and 32 community reports respectively), food flagged on plates, and broadly knowledgeable staff. Most of the menu is gluten-free or can be made gluten-free, but non-GF items are also served and shared prep surfaces exist; one reviewer at the 72nd St location reports GF bread toasted on the same griddle as regular bread, and one Herald Square reviewer reports a suspected cross-contamination reaction.
Honest caveat, At least two independent sources document suspected gluten exposure at active locations: a Nima positive and manager-confirmed cross-contamination risk at the Amsterdam Ave location (now closed), and a self-reported glutening after a takeout order at Herald Square.